Lessons in Every Employee a Leader:

1. 1 Introduction

   Objective: Welcome to the course!

2. 2 Employee Role in Organization

   Objective: Understanding the Roles and Functions of The Team

3. 3 Our Commitments

   Objective: Commitments in the Workplace

4. 4 Importance of Teamwork

   Objective: Understanding the fundamentals of teamwork.

5. 5 Effective Communications I

   Objective: Making The Most of Communications

6. 6 Effective Communications II

7. 7 Keep Your Character Strong

   Objective: The Importance of Character

8. 8 Workplace Drama

   Objective: Learning to Avoid Drama & Nonsense!

9. 9 Customer Service 101

   Objective: Customer Service Excellence

10. 10 Conclusion

    Objective: Wrap Up